Frequently Asked Questions
What products do you offer?
We offer a wide range of products, including medical equipment, supplies, and uniforms. Our inventory includes items such as scrubs, lab coats, stethoscopes, gloves, masks, and more.
How can I place an order?
You can place an order directly through our website. Simply add the desired items to your cart and proceed to checkout.
What payment methods do you accept?
We accept the following payment methods:
• Credit/Debit Cards (via MyFatoorah)
• Cash on Delivery
Do you offer international shipping?
Yes, we offer shipping to several countries. Shipping costs and delivery times will vary based on your location. Please check our shipping policy for more details.
How long will it take to receive my order?
Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery times will be provided during the checkout process.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition and packaging. To initiate a return, please contact our customer service team.
How do I initiate a return?
To initiate a return, please contact our customer service team at info@darscrubs.com or +965 6630 3311. Provide your order number and the reason for the return.
When will I receive my refund?
Refunds will be processed within 14 days of receiving the returned item. The refund will be issued to the original payment method used during the purchase.
Do your products come with a warranty?
Yes, all our products come with a 14-day warranty against defects in materials and workmanship. If you encounter any issues, please contact our customer service team.
How can I contact customer service?
You can reach our customer service team at info@darscrubs.com or +965 6630 3311. Our support hours are from 10 AM to 10 PM.
Do you offer bulk discounts?
Yes, we offer bulk discounts for large orders. Please contact us at info@darscrubs.com or +965 6630 3311 for more details and a customized quote.
Can I customize my uniforms?
Yes, we offer customization options for uniforms, including embroidery and printing. Please contact our customer service team for more information and pricing.
Are your products compliant with industry standards?
Yes, all our products meet the necessary industry standards and regulations. For specific compliance information, please refer to the product details or contact us.
How do I know what size to order?
We provide a size chart for our uniforms on the product page. Please refer to this chart to select the correct size. If you have any questions, our customer service team is here to help.